TV One Services

Our cost effective and stress-free support services for TV One Corio Master/Matrix Products offer comprehensive solutions to meet all budgets. Whether you need help setting up and controlling the server or need an onsite response in a matter of hours to resolve issues in a mission critical environment - you can always be sure that help is available when you need it.

We understand that different customers have different support requirements, and it is for this reason that our contracts are broken down into different levels of Basic and Premium. Below is a brief description of these packages, and how we achieve each service. For further details please call us on +44 (0)1252 876300
 

Basic - Telephone and email support. We talk users of the TV One products through troubleshooting and resolving hardware faults or software usability issues.

Premium - Includes all the features of a basic contract but has the addition of onsite call out options.